The approach to recruiting knowledge workers versus skilled workers differs significantly—especially in terms of timeliness, application processes, and job start expectations.

While they deliver disappointing news, they also shape a candidate’s perception of your employer brand. A well-crafted rejection email fosters goodwill, encourages future applications, and even prompts referrals.

Mapping the Total Employee Experience from the first impression to the final farewell

TSP is a strengths-alignment and engagement strategy designed to help leaders collect, leverage, and value the innate skills, interests, and “superpowers” of each team member.

The onboarding stage is where your culture meets your new hire — for real. Before their first project or team meeting, use this welcome gift checklist to create an impression of “We were expecting you,” “You’re part of something intentional,” “This is how we treat people.”

Here’s a clear and friendly set of instructions to guide your team in recording and submitting a video for employee campaigns [EVP]

With this guide in hand, leaders can confidently hold one-on-one conversations, recognize what each employee needs emotionally, and apply the right strategies at the right stage to strengthen their team through change.